Privacy policy

Last updated: 24 September 2026

Curlnap ("we", "us", "our") respects your privacy. This policy explains what personal data we collect when you visit or shop at curlnap.com, why we collect it, and the rights you have over it. It applies to visitors in the United Kingdom and the European Economic Area under the UK GDPR and EU GDPR.

Information we collect

  • Contact details: name, email address, shipping and billing address, phone number.
  • Order information: items purchased, order value, order history.
  • Payment information: your card or PayPal details are entered and processed directly by our payment providers — we never see or store your full card number.
  • Device and usage information: IP address, browser type, pages viewed, collected automatically via cookies and similar technologies.

How we use your information

  • To process and fulfil your orders, and to send order confirmation, shipping, delivery and refund emails.
  • To send marketing emails, but only if you opted in — you can unsubscribe at any time.
  • For analytics (Google Analytics) and advertising (Meta Pixel and Conversions API), to understand how the store is used and to show relevant ads.
  • To prevent fraud and keep the store secure.

Who we share it with

We share personal data only where necessary: with our shipping and fulfilment partner to deliver your order, with our payment processors to take payment, and with the apps we use to run the store (such as reviews, tracking and analytics apps). We do not sell your personal data.

How long we keep it

We keep order and account data for as long as needed to fulfil orders, meet our legal and tax obligations, and resolve disputes, after which it is deleted or anonymised.

Your rights

Under the UK GDPR and EU GDPR you have the right to access, correct, delete, or receive a copy of your personal data, and to object to or restrict how we use it, including for marketing. To exercise any of these rights, contact us at support@curlnap.com.

International transfers

Some of the tools we use to run this store may process data outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

Contact us

Adrián García, Calle Río Duero 60, 28991 Torrejón de la Calzada, Madrid, Spain. Email: support@curlnap.com.